Project Manager Technical Consulting

Postuler

Overview

Do you want to positively help change the healthcare industry — and the world — by working at the forefront of AI-powered clinical innovations that are truly transforming the clinician-patient relationship? If this kind of work fuels your passion, come join the pioneer and leader in conversational AI as we help unburden physicians, clinicians, and radiologists around the world while promoting better outcomes for patients. Together, through technology and your enthusiasm for driving greater access to a better standard of care, we will keep discovering new and better ways to capture clinical information and make a meaningful difference for both patients and clinicians across the continuum of care.

Our French speaking region has an exciting opportunity for a dynamic and proactive Project Manager Technical Consulting to join a close knit team - you’d be client facing and work with end customers and partners, driving successful delivery of Nuance’s cutting edge AI and cloud based products such as Dragon Medical One, Dragon Medical Direct and Dragon Medical SpeechKit to the French market. You’ll be responsible for a mix of project management, system deployment, end-user training and partner related services such as product trainings and optimization visits.

Qualifications

Required/Minimum Qualifications

Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related
field AND 3+ years leadership experience in relevant area of businessOR equivalent experience.

3+ years of experience Knowledge of the Healthcare IT market (solutions like EHR, RIS/PACS, etc., working in hospital environments)

Business level fluency to read, write and speak French and English.

Additional or Preferred Qualifications

5+ years leadership experience in relevant area of business.
Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics).
Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).

Profound IT knowledge (Microsoft client and server operating systems, office applications, basic concepts of software development, etc.)

Hands on project management experience within IT

Excellent communication skills

Analytical / problem solving skills

Proactive way of working

Team spirit

Responsibilities

Additionally, this role will facilitate proper management and resolution of technical support incidents by working together with Support personnel. By maintaining a long-term relationship with customers, you will gain an understanding of the French market and will identify customer’s needs, their goals, and convey them to Product and Sales Managers. This is a challenging role that requires ability to apply excellent problem solving and troubleshooting skills, great client facing and client support skills, and excellent knowledge of French language.

The role will work together with our local sales team and be part of the regional Customer Success Organization in France. Travel of up to 50% (mostly within France and Belgium) will be required eventually.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect