Operations Steering Project Manager
What you do
Easy Living and Mobile Device, Appliances and Digital Risks (MDDR) is our Line of Business in charge of delivering services to our customers for daily life services like: TeleAssistance/TeleHealth, rehabilitation, and protection for devices and digital risks. Global Easy Living & MDDR Operations are aiming to services to customers in the most effective manner, delivering for quality and productivity indicators. Global Teams foster innovation, globalization, optimal performance management, and close monitoring of service delivery. They work with regional and location operations teams, bridging operations with global supporting functions, and acting as a single-point-of-contact to ensure higher harmonization and alignment with Group targets and standards. The Operations Steering Manager in Global Easy Living & MDDR Operations will be a key liaison agent to connect Operations and relevant global supporting functions (Performance Management, Workforce Management, Quality & Training, Fraud, Compliance, Transformation and others) and will ensure global strategies are steered to Operations in a harmonized and consistent way, and results are tracked centrally. By developing deep know-how on local operations needs and challenges, and global tools and methodologies, this manager will leverage global resources and adapt to the need of the various operational centers.
standards & policies related to operations setup, including steering & governance
Key requirements/What you bring
Key benefits/What we offer
We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.