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Strategic:
Trusted advisor to our customers, account managers, services leaders, and delivery teams.
Maintain and assume accountability for a culture of high customer service.
Meaningfully engage with customers to successfully execute Thermo Fisher product and solutions engagements.
Execute activities in support of Thermo Fisher Scientific’s goals and strategy, particularly those related to customer satisfaction, growth, and profitability.
Operational:
Accurately estimate project and task resource requirements.
Define and control project definition and scope.
Maintain and handle project timesheets, expense reports and status reports in accordance with company’s guidelines.
Effectively manage the revenue activity of the project team members and invoicing to clients.
Interact effectively with client project management and technical personnel.
Oversee project related activities such as software validation.
Effectively lead project assignments and schedules in concert with the other project managers and services leaders.
Successfully manage all financial aspects of projects. Avoid cost overruns. Produce timely & accurate project summaries.
Provide recommendations into planning, resource allocation, management, tracking, and reporting of projects.
Facilitate internal and customer meetings effectively and deliver engaging, informative presentations.
Travel, as needed to customer and internal site visits.
Knowledge, Skills, and Abilities:
Complete project lifecycle experience in biotechnology, pharmaceutical or process-based industries, preferably at an enterprise software product company in an external customer facing role.
Broad understanding of relevant technologies and implications in the delivery of scientific solutions, such as but not limited to understanding of IT processes, SDLC methodologies, Quality Management System, Validation, etc.
Strong communication and interpersonal skills, integrity, and credibility.
Results focused proactive, self-starter, with a demonstrated track record of getting things done.
Attention to detail and a concern for quality.
Planning, prioritizing, reporting, problem solving and analytical capabilities.
Experienced with all aspects of project budgeting and cost tracking.
Ability to lead and be responsible for the productivity of others, leveraging their expertise, seeking information and factors as input into planning and execution.
Fluent in English and French with excellent oral and written communication skills with a high level of professional confidence.
Minimum Education and Experience Requirements
Bachelor’s or master's degree in IT, IS, Engineering, Life Sciences, or equivalent.
Previous proven experience in project management in life and laboratory sciences software. (LIMS, SAP, MES)
Demonstrated success in enterprise software professional services, particularly large scale and/or global, software implementation projects, both time and materials, and fixed-fee milestone-based, in nature.
PMI Project Management Professional (PMP) or equivalent certification highly desirable.
Benefits we offer
In addition to a competitive salary, dependent on your experience, you will receive annual company bonus, holiday, as well as various additional benefits such depending on your country!
Please send your application/CV in ENGLISH only.
About us
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status
