Job Description:

We are looking for a/an:

Knowledge Content Manager for QMS & Digital Tools/ERP (H/F)

Based in: Toulouse, FR or Bremen, GE or Madrid, SP.
Contract Type: Permanent

Job Type: Full-time

Your mission

Under the responsibility of the Head of Quality, you:

• Identify & collect the knowledge & content management needs for QMS & Digital tools/ERP across Testia Group

• Define, plan and prioritize the production of multimedia contents to support the operations: instructions, procedures, tutorials, training, etc.

• Propose appropriate and innovative multi-media concepts, while keeping the same tone and branding in all documents or medias and delivering contents compliant with applicable standards and rules

• Design and produce these contents tailored to users, through workshops with the users, interface with software editors, IT teams, self-learning on the tools

• Understand the functional needs to transform complex or operational information into simple, clear and engaging content

• Organize and plan the dissemination of the contents by setting and conducting appropriate interactive sessions of awareness and trainings

• Establish a Knowledge factory: organization, process, tools

• Manage and control the access to the Knowledge Factory database: publication, update, removal of contents

• Collect the users feedback, measure their satisfaction and propose improvement

• Contribute to the continuous improvement of the knowledge factory performance: contents, tools, access, dissemination, animation 

• Report on the knowledge factory deliveries and performance

Your skills

• 3 years’ higher education minimum, with a degree in communication, pedagogy, digital or in a technical field

• Experience in drafting technical instruction, and procedure manuals, content of awareness and trainings, creating multimedia contents for technical purposes

• Ability to learn, understand the functional use of IT tools and deliver appropriate clear and engaging contents

• Creative and excellent English written and oral communication skills, meticulous and keen eye for detail

• Interpersonal & teaching skills, ability to listen and adapt, teamwork spirit

• Proficiency in computer applications, like Google Workspace, SageX3

• Ability to work in autonomy, to plan, organize and control deliveries

• Additional languages skills like French, Spanish and/or German beneficial

What we offer

• Flexible working hours and mobile working

• Job Type: Full-time: hrs. per week will vary from country to country.

• Professional development in an international company providing strong career opportunities

• Extensive employee benefits within Testia and Airbus Group

• Salary and more benefits will vary from country to country: Germany, Spain, France, UK

Contact

Are you interested in a varied job in a motivated team? Then we look forward to receiving your application via our Workday system!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Testia France

Contract Type:

Permanent

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Experience Level:

Professional

Job Family: