Date Posted:

2024-01-29

Country:

Belgium

Location:

Spoorwegstraat 34, 1702 Groot-Bijgaarden, Belgium

Digital Workplace Services Engineer (m/w/d) - hybrid

Role introduction

Our organizational strategy is allowing us to evolve our business into a streamlined and empowered organization; through collaboration, focus, impact and dynamism we are investing in our future.

Members of the Digital Workplace Services team support Telco, PC, software & hardware asset management as well as ensuring best-in class support services that enable the regional workforce to work from anywhere, anytime in a secured environment.

responsibilities:

Engagement with enterprise strategies to align with and support critical business objectives

Ensure compliance, standardization and lifecycle management of all workplace assets and services

Support key supplier relationships, service improvements and implement required changes to deliver operational excellence

Standardization and support of telecommunications operations and products

Use ServiceNow in accordance with Otis standard practices

Maintain the ServiceNow CMDB

Engage with global resources and tools for architecture expertise and support

Timely resolution of incident and request tickets within the workplace services scope

Interact within a diverse and global team environment with cross team collaboration throughout the organization

Coherently describe technical issues and participate with remediation activities

Participate with project planning and management

Requirements for this role:

Have ITIL or equivalent certification

Have a bachelor’s degree in computer science or related field

Possess technical background and relevant experience

Knowledge of Microsoft collaboration technologies and product expertise, including O365, Exchange and Teams

Speak English

What the regional DT - Team can offer:

Visibility across Europe, Middle East and Africa DT and business activities

Interaction throughout the organization

Continual opportunities to make a positive impact

Familiarization with diverse technologies

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with aproven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovativeglobal industry leaderwith a resilient business model. You’llbelong to a diverse,trusted,and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provideopportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.We are guided by our values that we call ourThree Absolutes –prioritizing Safety, Ethics, Qualityin all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click .

Become a part of the Otis team and help us #Buildwhatsnext!

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